Thank you for visiting our website and your interest in our services. The protection of your privacy is very important to us. We place great emphasis on the protection of your personal data and your right to informational self-determination. We collect, process and use personal data solely in compliance with the General Data Protection Regulation (hereinafter referred to as “GDPR”) and the applicable country-specific data protection regulations.
Below we will inform you, as the data subject, as well as the public about the nature, scope and purpose of the personal data we collect, use and process. In addition, your legal rights will be explained to you, as the data subject, by means of this privacy statement. If you are not in agreement with these regulations, we ask that you do not access or use this website in any other way. Should you have questions or other concerns, please do not hesitate to contact us. Contact information can be found under point II.
The responsible entity according to the General Data Protection Regulation and other applicable data protection regulations is:
NETZSCH Process Intelligence GmbH
Gebrüder-Netzsch-Straße 19
95100 Selb, Germany
Tel.: +49 9287 75-0
E-Mail: info@sensxpert.com
Website: https://www.sensxpert.com
The data protection officer for the responsible entity is:
Dr. Georg Schröder, LL.M.
External data protection officer
legal data Schröder Rechtsanwaltsgesellschaft mbH
Prannerstr. 1
80333 Munich
Tel.: +49-89 – 954 597 520
Fax: +49-89 – 954 597 522
E-Mail: datenschutz@netzsch.com | georg.schroeder@legaldata.law
Data subjects may contact the data protection officer at all times with questions, for the assertion of rights and with other ideas regarding data protection.
When you visit our website for information purposes only, it is basically not required to provide personal data. In this case, we collect and use only the data that your internet browser automatically transmits to us, such as your browser type (including version) and the browser settings, the operating system used by the accessing system, date and time of your visit to our website, the name of your internet service provider, your IP address and the website from which you visited us. We draw no conclusions about the data subject when collecting and processing these data. The data are stored separately from all other personal data provided by a data subject. Collection and processing are carried out solely to enable the use of the websites you have accessed, for statistical purposes and to improve our website
To make our websites more attractive and to enable the use of certain functions, we useso-called cookies on various pages. These are text files which are stored onyour device. Cookies help us determine the frequency of use and the number ofusers of our websites, and to make our offerings as convenient and efficientfor you as possible.
On the one hand, we use so-called “session cookies,” which are cached only during the time you are using one of our websites. On the other hand, we use “permanent cookies” (including “flash cookies”), to capture information about computers that repeatedly access our websites. In this way, we can offer an optimal user interface and also “recognize” you when you return so that we can present maximum variety and new content.
In your browser under Extras/Internet Options, you can disable cookies, limit them to certain websites or set your browser to notify you when a cookie is sent. You also have the option to remove existing cookies with your browser. More detailed information about these functions can be found in the documentation or in your browser’s help file.
Google Analytics
Our websites also use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland, Tel: +353 1 543 1000, Fax: +353 1 686 5660 (“Google”). Google Analytics uses so-called “cookies,” which are text files placed on your computer to enable the website analyze how visitors use the site. The information generated by the cookie about your use of our websites will generally be transmitted to a Google server in the United States and stored there. However, because IP anonymization has been activated on our websites, within the Member States of the European Union or other states that are party to the Agreement on the European Economic Area, your IP address will first be truncated. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf for the purpose of evaluating your use of our websites, compiling reports on website activity and providing us with other services related to website and internet usage. The IP address transmitted from your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies using the appropriate settings in your browser; however, please note that by doing so, you may lose some of the functionality of the websites. In addition, you can prevent the collection and processing by Google of the data generated by the cookie and related to your use of our websites (including your IP address) by downloading and installing the browser plug-in available under: tools.google.com/dlpage/gaoptout.
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
Additional information can be found at tools.google.com/dlpage/gaoptout or www.google.com/intl/en/analytics/privacyoverview.html (general information on Google Analytics and data protection). Please note that our websites use Google Analytics with the extension “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (so-called IP masking).
Google reCAPTCHA
We use the “reCAPTCHA” tool from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, (“Google”).
With this service, Google can determine the website from which a request is sent and the IP address from which you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary to offer and guarantee this service.
The purpose of using Google reCAPTCHA is to ensure data security when submitting forms. This primarily serves to distinguish whether the input is made by an individual or abusively through machine and automated processing. The tool includes sending the IP address and any other data that Google may require for the reCAPTCHA service to Google.
Based on so-called EU standard data protection clauses, Google is contractually obliged to comply with a data protection standard comparable to the European standard when transmitting data to recipients outside the European Union. Please note, however, that we cannot guarantee that Google will actually comply with the required data protection standard.
For more information, please see Google’s privacy policy at: .
Google Tag Manager
We use the Google Tag Manager tool on our website. Google Tag Manager is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660 (“Google”), with which marketers can manage website tags via an interface.
The Google Tag Manager only implements tags. Tags are small code elements on the website that are used, among other things, to measure traffic and visitor behavior, record the impact of online advertising and social channels, use remarketing and targeting, and test and optimize the website.
This means that no additional cookies are used. No personal data is collected. Google Tag Manager triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level – in particular if you have selected the objection solution for Google Analytics described above or have made the corresponding settings in your browser – it will remain in place for all tracking tags if they are implemented with Google Tag Manager.
Further information on data protection at Google can be found here: https://policies.google.com/privacy?hl=en
Data protection conditions for advertising: https://policies.google.com/technologies/ads?hl=en
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively, for example by analyzing which search terms have led to the display of our advertisements and how many advertisements have led to corresponding clicks. The legal basis is consent pursuant to Art. 6 (1) (a) GDPR.
Further information can be found in Google’s privacy policy at: https://policies.google.com/privacy?hl=en
Campaign Manager
We use the online marketing tool Campaign Manager from Google, a service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660 (“Google”).
Campaign Manager uses cookies to serve ads relevant to users, to improve campaign performance reports or to prevent a user from seeing the same ads more than once.
Google uses a cookie ID to track which ads appear in which browser and can thus prevent ads from appearing more than once. In addition, Campaign Manager can use cookie IDs to capture conversions related to ad requests. This is the case, for example, when a user sees a Campaign Manager ad and later visits the advertiser’s website with the same browser and buys something there.
Because of the marketing tools used, your browser automatically connects directly to Google’s server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge.
Through the integration of Campaign Manager, Google receives the information that you have called up the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account.
Even if you are not registered with Google or you have not logged in, the provider may collect and store your IP address.
The Campaign Manager (DoubleClick Floodlight) cookies used enable us to understand whether you are carrying out certain actions on our website after you have accessed one of our display/video ads on Google or another platform via Campaign Manager or clicked on it (conversion tracking). This allows us to send you targeted advertising.
The legal basis is the consent according to Art. 6 (1) (a) GDPR.
The stored data are deleted by us as soon as they are no longer needed for our purposes mentioned above.
You can prevent cookies from being saved by setting your browser software accordingly. You can deactivate the display of personalised advertising using a browser plug-in at https://support.google.com/ads/answer/7395996?hl=en
You can also deactivate the display of personalized ads here.
Further information can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en
Privacy policy for advertising measures: https://policies.google.com/technologies/ads?hl=en
Calendly
We use the Calendly tool on our website to offer you online appointment registration. Calendly is a service provided by Calendly LLC, 88 North Avondale Road Suite 603, Avondale Estates, GA 30002, USA.
When you click on a Calendly link, you will automatically be connected to our appointment setting page at Calendly. After selecting your appointment, confirming it, and entering your contact information, you will receive a confirmation email from Calendly. Your information from the Calendly form, including the data you provided, will be transferred to our account at Calendly. The purpose of the processing is to handle your request and, if necessary, to answer follow-up questions.
We process and store your personal data only as long as necessary to fulfill our contractual obligations to you. After the expiry of our contractual obligations, your data will be blocked or deleted. In addition, there may be legal obligations to retain data, for example, obligations to retain data under commercial or tax law (e.g. German Commercial Code, German Fiscal Code). If such retention obligations exist, we will block or delete your data at the end of these retention obligations.
The legal basis for the processing of your personal data is the fulfillment of the contract with you pursuant to Art. 6 Para. 1 lit. b) GDPR (contract or preliminary contract). If there is also a consent from you, additional legal basis is Art. 6 para. 1 lit. a GDPR.
Insofar as the data is transferred by Calendly to entities outside the European Union or the European Economic Area, Calendly ensures that the data protection standard in the recipient country corresponds to the European data protection standard. This is achieved either by transfer based on a decision of the European Commission that the data protection standard in the recipient country is comparable to the European one, or based on contractual obligation of the recipients to a standard comparable to the European data protection standard.
For more information about Calendly’s privacy policy, please click here: https://calendly.com/privacy
Cloudflare
We use the services of the company “Cloudflare” (Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA) to increase the availability and security of our website.
Cloudflare provides a so-called Content Delivery Network (CDN). This means that website operators can make certain page content available not only on their own servers, but also on servers of CDN providers. If the CDN servers are located closer to the user than the website operator’s servers, the use of a CDN regularly results in faster loading times for the user. When users call up the page of such a website operator, they therefore establish a connection not only to the website operator, but also to the CDN operator.
In addition, Cloudflare provides website operators with security functions that can be used, in particular, to fend off automated attacks on the website. Due to the use of these functions, the availability of our website and the offers contained therein can be ensured.
Cloudflare sets cookies for the purposes outlined above and may process the following categories of data in particular as a result:
You can completely prevent the processing of your personal data by Cloudflare by disabling the execution of script code in your browser settings or by integrating a so-called script blocker into your browser.
Cloudflare contractually undertakes, on the basis of so-called EU standard data protection clauses, when transferring personal data out of the European Economic Area, to ensure that the recipients observe a data protection standard that is substantially equivalent to the European one. Please note, however, that we cannot ensure that Cloudflare will be able to comply with these contractual obligations in every case.
The legal basis for data processing is our legitimate interest in the continuous and secure operation of our website and the defense against hacker attacks (Art. 6 para. 1 lit. f) GDPR).
For more information, please see Cloudflare’s privacy policy at: https://www.cloudflare.com/en-us/privacypolicy/
Leadfeeder
Our website uses the “Leadfeeder” service provided by Dealfront Finland Oy, Keskuskatu 6 E, HELSINKI 00100, Finland. The purpose is to acquire interested parties (so-called “leads”). On the one hand, a lead is interested in our company or a product. On the other hand, their information is provided to us for further dialog to enable us to establish contact. Generating leads is an important part of acquiring new customers. The targeted generation of leads as a purpose of advertising is in our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f) GDPR, whereby the rights of the data subject of lead data within the scope of the willingly provided and general data do not prevail. Leadfeeder accesses the list of IP addresses of website visitors provided by Google Analytics in the analysis and links the list of IP addresses with information about the companies that can be found on the Internet under these IP addresses. As the IP addresses of website visitors are already truncated when Google Analytics is used, no direct personal reference is established. However, a personal reference may arise in individual cases when reviewing the linked company information. Further information on data protection at Leadfeeder can be found at https://www.leadfeeder.com/privacy.
LinkedIn Insight tag
On our site we use the so-called Insight Tag of the social network LinkedIn. This is offered by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter “LinkedIn”).
The LinkedIn Insight tag is a small JavaScript code section that we have added to our website. It enables the collection of information about visits to our website, including URL, referrer URL, IP address, device and browser characteristics, timestamps and page views.
LinkedIn does not share any personally identifiable information with us, but only provides summary reports on website audience and display performance. We also provide retargeting for website visitors, so we can use this data to display targeted advertising outside of our website without identifying the member. Members of LinkedIn may control the use of their personal information for advertising purposes in their account settings.
The LinkedIn Insight tag is used for the purpose of providing detailed campaign reporting and information about visitors to our website, and thus serves our advertising and marketing interests.
The legal basis for the processing of personal data is Art. 6 par. 1 lit. a) DSGVO, i.e. your consent.
The data is encrypted, anonymized within seven days. The anonymized data will be deleted within 90 days.
For details about data processing and your rights and preferences, please refer to LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy
LinkedIn Marketing Solutions
We use “Marketing Solutions” (formerly LinkedIn Ads) on our website, a service provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter: “Marketing Solutions”).
We use Marketing Solutions for marketing and optimization purposes. In particular we mean to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. By statistically evaluating the user behaviour, we can improve our offer and make it more interesting for you as a user.
For details about data processing and your rights and preferences, please refer to LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy
The legal basis is your consent in accordance with Art. 6 par. 1 lit. a) GDPR.
You can prevent the installation of cookies by deleting existing cookies and deactivating the saving of cookies in the settings of your web browser. We would to draw your attention to the fact that in this case you may not be able to use all functions of our Internet presence to their full extent.
You can also prevent LinkedIn from collecting the aforementioned information by setting an opt-out cookie on the website linked below: https://www.linkedin.com/psettings/guest-controls
This setting will be deleted, when you delete your cookies.
For details about data processing and your rights and preferences, please refer to LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy
Pardot Marketing Automation
Pardot is a marketing automation software. Marketing automation helps us to identify the product interests of our users, improve the information offered on our website and provide users with more relevant information.
We use Pardot as a marketing analysis service that enables us to maintain, measure and optimize communication with our website visitors. Based on the findings of the analysis, we can continuously optimize the website content.
When you visit our website, Pardot Marketing Automation records your click path and uses this to create an individual user profile using a pseudonym. Cookies are used for this purpose, which enable us to recognize your browser. By confirming the cookie acceptance banner, you consent to the use of Pardot cookies. You can revoke your consent at any time with effect for the future. In addition, you can deactivate the creation of pseudonymized user profiles at any time by configuring your Internet browser so that cookies from the domain “pardot.com” are not accepted. Deactivating these cookies may restrict the functions and user-friendliness of our website.
We only store personal data of website visitors who request information or offers on products and services, who have registered on our websites, who have registered to receive newsletters. The forms on our websites are linked to Pardot Marketing Automation. Voluntarily provided and submitted personal data is first stored in Pardot and then processed with the Salesforce CRM system for the purpose of contacting and/or sending information. Salesforce does not store IP addresses, but uses the individual assignment features “unique visitor ID” and “unique identifier”. You can find detailed information on how Salesforce processes your data when you visit websites at the following link: https://help.salesforce.com/s/articleView?id=pardot_basics_cookies.htm.&type=5.
Emails sent via Pardot use tracking technologies. We use the data collected via tracking to find out which topics you are interested in. The tracking records whether you have opened our emails and which links you click on. We use this information to optimize our emails and the services we provide. You can ensure tracking by Pardot through your browser settings.
The legal basis for data processing by means of Paradot Marketing Automation is Art. 6 para. 1 f GDPR, whereby NETZSCH’s authorization arises from the fact that NETZSCH has an interest in evaluating the usage data of the website in order to further improve its own offer and the website and to adapt it to its customers. In addition, the data subjects can reasonably foresee that their personal data will be processed accordingly by NETZSCH.
Salesviewer
This website uses SalesViewer technology from SalesViewer GmbH in order to collect and save data on marketing, market research and optimisation purposes.
In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally
The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.
The legal basis for data processing by means of Salesviewer is Art. 6 para. 1 f GDPR, whereby NETZSCH’s authorization arises from the fact that NETZSCH has an interest in evaluating the usage data of the website in order to further improve its own offer and the website and to adapt it to its customers.
The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.
Integration of Wistia videos
We have integrated Wistia videos into our online offering, which can be played directly from our website. Wistia is a service provided by Wistia Inc, 120 Brookline Street, Cambridge, Massachusetts, 02139, USA.
When you visit the website, Wistia receives the information that you have accessed the corresponding subpage of our website. Log files are also transmitted. Wistia stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website.
Further information on the purpose and scope of data collection and its processing by Wistia can be found in Wistia’s privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://wistia.com/privacy
Integration of YouTube videos
We have integrated YouTube videos into our online offering, which are stored on www.YouTube.com and can be played directly from our website. YouTube is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660 (“Google”).
When you visit the website, YouTube receives the information that you have accessed the corresponding subpage of our website. Log files are also transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Further information on the purpose and scope of data collection and its processing by YouTube can be found in Google’s privacy policy. There you will also find further information on your rights and setting options to protect your privacy: policy: https://policies.google.com/privacy?hl=en
Additional data are collected and processed when visiting these websites only if you provide these data yourself in connection with the use of services offered separately on our websites. Please note that, in this context, there is fundamentally no legal or contractual obligation to provide your personal data. However, if you choose not to provide personal data, the use of our services may be restricted or excluded.
Contact via our Website
Due to legal requirements, our website contains information that enables quick electronic contact with our company as well as direct communication with us, which also includes a general, so-called electronic mail (e-mail) address. If a data subject contacts the data controller by e-mail or through a contact form, the personal data provided by the data subject will be saved automatically. Such personal data transmitted voluntarily by a data subject to the controller will be stored for purposes of processing or for contacting the data subject.
a) Type and scope of data processing
On our website there is the possibility to subscribe to a free regular e-mail newsletter. In order to send you the newsletter regularly, we need your e-mail address.
In connection with the newsletter dispatch, your data will be transferred to our newsletter service provider. Your data will not be transferred to other third parties.
For the newsletter dispatch we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you consent to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on an appropriate link that you wish to receive newsletters from us in the future. This is to ensure that only you as the owner of the specified e-mail address can subscribe to the newsletter.
This is to ensure that only you, as the owner of the e-mail address provided, can subscribe to the newsletter. Your confirmation must be made promptly after receipt of the confirmation e-mail, otherwise your newsletter subscription will be automatically deleted from our database.
When you subscribe to the newsletter, we collect and store the information you enter in the input mask (e.g. last name, first name, e-mail address).
When you subscribe to the newsletter, we also store your IP address entered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. In the case of the confirmation e-mail sent out for checking purposes, we also save the date and time of the click on the confirmation link and the IP address entered by the internet service provider (ISP).
b) Purpose and legal basis
The data collected by us when you register for the newsletter will be used for addressing you in an advertising manner by means of the newsletter.
The processing of your e-mail address for the newsletter dispatch is based on the declaration of consent voluntarily submitted by you below and revocable at any time for the future in accordance with Art. 6 (1) lit. a) GDPR and § 7 para. 2 Nr. 3 UWG.
In addition, the processing is based on Art. 6(1) lit. f) GDPR due to legitimate interests of us to document the proof of the required consent.
c) Storage period
Your e-mail address will be stored as long as you have subscribed to the newsletter. After unsubscribing from the newsletter, your e-mail address will be deleted unless you have expressly consented to further use of your data.
The following data protection information relates to the use of the following video conferencing systems:
(hereinafter: Video Conferencing Systems)
We would like to inform you below about the processing of personal data in connection with the use of the video conferencing systems.
Purpose of processing
We use video conferencing systems to conduct online events (hereinafter: “Webinars”). The video conferencing systems are technically provided by the respective provider. The regulations of the respective provider regarding the use remain unaffected.
What data is processed?
When using the video conference system, various types of data are processed. The scope of the data also depends on the data you provide before or during participation in an online training.
The following personal data are subject to processing:
User details: first name, last name, telephone (optional), e-mail address, password (if “single sign-on” is not used), profile picture (optional), department (optional).
Meeting metadata: Topic, description (optional), attendee IP addresses, device/hardware information.
If recording (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of online meeting chat.
For dial-in with the telephone: information on the incoming and outgoing call number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be stored.
Text, audio and video data: You may have the opportunity to use the chat, question or survey functions in a webinar. To this extent, the text entries you make are processed in order to display them in the webinar and, if necessary, to log them. To enable the display of video and the playback of audio, the data from the microphone of your terminal device and from any video camera of the terminal device will be processed accordingly for the duration of the meeting. You can turn off or mute the camera or microphone yourself at any time.
To participate in a webinar or to enter the “meeting room”, you must at least provide information about your name.
Scope of processing
If we want to record a webinar, we will inform you transparently and – if necessary – ask for consent. As a rule, there will be no recording of webinars. This also applies to the chat function.
Automated decision-making within the meaning of Art. 22 GDPR is not used.
Legal basis for data processing
Insofar as you have concluded a contract with us as an event participant, the legal basis is Art. 6 par. 1 lit. b) GDPR (contract or preliminary contract).
Insofar as you have given your consent to the processing of your personal data, the legal basis is Art. 6 par. 1 lit a) GDPR.
Insofar as personal data of NETZSCH employees is processed, the legal basis for data processing is Art. 6 par. 1 lit. b) GDPR.
Audio or video recordings as well as the use of functions that are not necessary for a session are only used by us on the legal basis of a declaration of consent by the data subjects pursuant to Art. 6 par. 1 lit. a) GDPR. The declaration of consent is obtained in advance.
Recipients / passing on of data
Personal data processed in connection with participation in webinars will generally not be disclosed to third parties unless it is intended for disclosure.
Data processing outside the European Union
Some of the providers of the video conferencing systems are based in the USA. Processing of personal data thus also takes place in a third country. We have concluded a contract processing agreement with each of the providers, which complies with the requirements of Art. 28 GDPR.
By concluding so-called EU standard contractual clauses, the providers have undertaken to comply with a level of data protection that essentially corresponds to the European level.
Please note, however, that the existence of an appropriate data protection standard for providers outside the EU / EEA – even in the case of the conclusion of EU standard contractual clauses – cannot be guaranteed in every case.
When personalized services are utilized, we process the personal data you share with us for the purpose of providing the service you have requested.
We use the personal data collected in connection with the communication initiated via our contact form solely for purposes of processing or for contacting the data subject. Legal basis for this is the legitimate interest (see Art. 6 Para. 1 lit. f GDPR).
The legislature has issued a variety of retention requirements and retention periods. Typically, these are also the basis for the storage period for personal data. Upon expiry of these periods, the corresponding data are routinely deleted or their processing is restricted. If data are not affected, they will be deleted as soon as the respective uses no longer apply.
We save the personal data that you provide us within the context of the contact, subject to further processing purposes (for example, inquiry via the contact form) only until such time that your inquiry has been processed or pursuant to the in-house deletion period.
According to the General Data Protection Regulation, you, as the data subject, have various rights in connection with the collection and processing of your personal data, which we would like to explain below.
Fundamentally, these rights can be asserted by the data subject at any time. To assert these rights, and for questions in this regard, we ask that the data subject contact our person in charge (see point II). He will be happy to answer your questions and, in individual cases, take necessary measures to implement the rights asserted by the data subject without delay.
Every data subject has the right to request from the controller a confirmation of whether personal data about him have been processed. If that is the case, the data subject also has the right to receive, free of charge, information about his personal data that has been stored as well as a copy of that information.
Every data subject has the right to request immediate rectification of personal data about him that is incorrect. Further, he has the right to request the completion of incomplete personal data — including by means of a supplementary statement — taking into account the purposes of the processing.
Every data subject has the right to request that the controller immediately remove personal data about him, if any of the following applies and if processing is not required:
The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
The data subject lodges an objection to the processing and there are no legitimate grounds for the processing.
The personal data were unlawfully processed.
The person responsible is otherwise required by law to delete.
The personal data are those collected from children as part of information society services.
Insofar as we, the controller, have made the personal data public and are required to delete them, we will take the appropriate steps, under consideration of the available technology and the costs of implementation, to inform other controllers who process the published personal data that the data subject has requested deletion. In addition, we will inform these other controllers that the data subject has requested the deletion of all links to these personal data, along with any copies or replications, to the extent that processing is not required.
Every data subject has the right to request that the controller restrict the processing if one of the following conditions is met:
The accuracy of the personal is contested by the data subject, for a period of time that allows the controller to verify the accuracy of the personal data.
The processing is unlawful; the data subject rejects deletion of the personal data and demands instead that use of the personal data be restricted.
The controller no longer requires the personal data for processing purposes, but the data subject requires them to assert, exercise or defend legal claims.
The data subject has lodged an objection and it has not yet been determined whether the legitimate grounds of the controller outweigh those of the data subject.
In principle, every data subject has the right to receive the personal data he has made available to a controller in a structured, common and machine-readable format. He also has the right to transmit these data to another controller without obstruction by the controller to whom the personal data were originally provided, insofar as the processing is based on consent or a contract and the processing takes place using an automated process.
In addition, the data subject has the right to have the personal data transmitted directly from one controller to another, provided that it is technically possible and does not compromise the rights and freedoms of others.
Every data subject has the right, for reasons that arise from his particular situation, to object to the processing of his personal data, insofar as the processing is carried out to safeguard the legitimate interests of the controller or third parties.
In the case of an objection, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
If personal data are processed for the purpose of direct advertising, the data subject has the right to object at any time to the processing of his personal data for the purpose of such advertising. If the data subject objects to processing for direct advertising purposes, the personal data will no longer be processed for these purposes.
Independent of the above stated rights and independent of other remedies, every data subject has the right to appeal to a supervisory authority, if he believes that the processing of his personal data violates the data protection regulations.
Please note that data transmission via the internet is essentially unsecured. There is a possibility that transmitted data can be read and perhaps even falsified by unauthorized persons. For secure communication, we offer, by default, encrypted communication over the SSL protocol, which we use to transfer your personal data. In addition, we employ current technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. These are always consistent with the current state of the art.
Insofar as we have to transfer personal data to third parties, this is done in accordance with the provisions of the applicable data protection law and this privacy policy. We transfer the personal data to companies within the NETZSCH Group within the scope of the above-mentioned processing purposes.
Service providers and vicarious agents employed by us may also receive data for the aforementioned processing purpose if they comply in particular with the duty of confidentiality. These are companies for IT services, logistics and printing services.
When transferring your personal data to external bodies in third countries, i.e. outside the EU or the EEA, we ensure that these bodies treat your personal data with the same care as within the EU or the EEA. We only transfer personal data to third countries for which the EU Commission has confirmed an appropriate level of protection or if we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.
With this notice, we would like to inform you about what data we collect from you on our social media presences and how we use it.
You can find us in various social media with our own presence. Through this, we would like to provide you with a broad, multimedia offer and exchange information with you on topics that are important to you. In addition to the respective provider of a social network, we also collect and process personal user data on fan pages.
Responsible entity and data protection officer
Responsible for the processing of personal data on our social media presences is:
NETZSCH Process Intelligence GmbH
Gebrüder-Netzsch-Straße 19
95100 Selb, Deutschland
Tel.: +49 9287 75-0
E-Mail: info@sensxpert.com
Website: https://www.sensxpert.com
Data Protection Officer
You can also contact our data protection officer at any time with questions about data protection:
Dr Georg Schröder, LL.M
legal data Schröder Rechtsanwaltsgesellschaft mbH
Prannerstr. 1
80333 Munich, Germany
Tel.: +49 (0)89 954 597 520
E-mail: datenschutz@NETZSCH.com | datenschutz@legaldata.law
GENERAL
We link to our presences in social networks on this website. For this purpose, we have linked to a graphic of the respective network.
No data is transmitted to the operators of the social networks when you load our website, but only when you actively follow the link to our profile on the respective social network.
When you access our profile page on a social network, the operator of the social network may set cookies on your end device, regardless of whether you have an account with the network or whether you are logged in there. Cookies are data packets that mark the user’s end devices with a specific identifier. Cookies are primarily set in order to be able to display personalised advertising to visitors of the social networks, including our profile pages.
This is done, for example, by displaying to the user on the pages of the social network advertisements from advertising partners of the social network whose websites the user has previously visited. In addition, cookies enable us to compile statistics on the use of our profile page (e.g. number of page views, user categories).
If we receive such statistical analyses from the operator of the social network, the data is anonymised by the operator beforehand, i.e. it is not possible for us to assign usage data to an individual user. If you are logged in to the social network, however, the operator of the social network may be able to assign the visit to our profile on the social network to your account there.
We have no influence on which data is collected and transmitted by the operator of the social network, to which third-party recipients a transmission by the operator of the social network takes place and how long the data is stored by the operator of the social network. In this regard, we refer to the privacy policy of the respective social network.
If you access our Facebook fan page, Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland (in the following: “Meta Platforms Ireland”), collects, stores and processes your personal data in accordance with Facebook’s privacy policy. You can find the privacy policy here: https://www.facebook.com/privacy/policy/
The purpose pursued by us in processing your data on our profile page on Facebook is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
Within the framework of the “Facebook Insights” function, Facebook may provide us with the following data categories, among others, in anonymised / statistical form for the purpose of performance measurement and optimisation of our Facebook presence:
With regard to the processing of insights data, there is a joint responsibility between Facebook and us, under which Facebook has assumed primary responsibility. This concerns the processing of insights data and the implementation of data subject rights. Please therefore contact Facebook directly regarding all obligations under the GDPR with regard to the processing of insights data. We will forward any requests we receive in this regard to Facebook. Further details are set out in the Joint Controller Addendum, which can be found here: www.facebook.com/legal/terms/page_controller_addendum
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Facebook within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Meta Platforms Ireland may transfer personal data to the USA. Meta Platforms Ireland obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Meta Platforms Ireland assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
If you visit our Instagram channel, personal data will be stored and processed by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland, as provider of Instagram in accordance with Instagram’s privacy policy. You can find the privacy policy here: https://privacycenter.instagram.com/policy/
The purpose pursued by us in processing your data on our profile page on Instagram is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
We use the statistics service Instagram Insights for the purpose of needs-based design and ongoing optimisation of our pages. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information about, among other things, the interactions of our fan page visitors, the views of our page, the reach of posts, information about the activity of our subscribers, as well as information about which countries and locations our visitors come from, and statistics about the gender ratios of our visitors. It is not possible for us to draw conclusions about individual users or access individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Instagram within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Meta Platforms Ireland may transfer personal data to the USA. Meta Platforms Ireland obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Meta Platforms Ireland assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
X (formely Twitter)
When you visit our channel, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (in the following: “Twitter”), as operator, stores and processes personal data to the extent described in the privacy policy.Twitter’s privacy policy can be found here: https://twitter.com/en/privacy
The purpose pursued by us in processing your data on our profile page on Twitter is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
For the purpose of demand-oriented design and continuous optimisation of our pages, we use the statistics service Twitter Analytics. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information on, among other things, impressions (how often a certain ad was viewed by Twitter users and by which target groups), conversions (e.g. website visits, registration) and other interactions (e.g. retweets, hashtag clicks). It is not possible for us to draw conclusions about individual users or access to individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Twitter within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Twitter may transfer personal data to the USA. Twitter obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Twitter assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
YOUTUBE
On our YouTube channel you can find videos or helpful tips about our offer. The customer service team also professionally answers users’ questions and comments on YouTube.
Personal data is stored and processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 D04 E5W5, Ireland (in the following: “Google”), as operator of YouTube, in accordance with Google’s privacy policy. You can find the privacy policy here: https://policies.google.com/privacy?hl=en
The purpose pursued by us in processing your data on our channel on YouTube is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
With the help of YouTube’s analytics functions, it is possible for us to carry out certain statistical evaluations to optimise our channel. This includes, in particular, details on the most popular videos (e.g. user dwell time, ranking of videos), target groups (e.g. countries, language settings, age and gender, activity times) and the reach of our channel (e.g. where users were redirected to a video from) and impressions (e.g. how many users have seen a certain ad). It is not possible for us to draw conclusions about individual users or access individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via YouTube within one year of the last communication with you. Public posts from you (e.g. in comments) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Google may transfer personal data to the USA. Google obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Google assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
VIMEO
On our Vimeo channel you can find videos or helpful tips about our offer. The customer service team also professionally answers users’ questions and comments on YouTube.
Personal data is stored and processed by Vimeo.com, Inc., 330 West 34th Street, 5th Floor, New York, New York 10001, USA (in the following: „Vimeo“), as operator of Vimeo, in accordance with Vimeo’s privacy policy. You can find the privacy policy here: https://policies.google.com/privacy?hl=en
The purpose pursued by us in processing your data on our channel on Vimeo is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
With the help of Vimeo’s analytics functions, it is possible for us to carry out certain statistical evaluations to optimise our channel. This includes, in particular, details on the most popular videos (e.g. user dwell time, ranking of videos), target groups (e.g. countries, language settings, age and gender, activity times) and the reach of our channel (e.g. where users were redirected to a video from) and impressions (e.g. how many users have seen a certain ad). It is not possible for us to draw conclusions about individual users or access individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Vimeo within one year of the last communication with you. Public posts from you (e.g. in comments) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that personal data is transferred to the USA. We oblige recipients outside the EU/EEA to comply with an appropriate data protection standard on the basis of so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place due to the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Vimeo assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
On our LinkedIn page, we inform you about career prospects with us and you can contact us directly.
Personal user data is processed by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (in the following: “LinkedIn”). You can find LinkedIn’s privacy policy at:
https://www.linkedin.com/legal/privacy-policy
The purpose pursued by us in processing your data on our profile page on LinkedIn is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
We use the analytics functions provided by LinkedIn to optimise the performance of our LinkedIn page. In doing so, LinkedIn provides us with a statically prepared – i.e. anonymised – compilation of certain data. These include, among others, the following data categories: Conversions (achievement of certain targets such as registrations for events, leads), user actions (e.g. clicks, views of certain ads) and target groups (e.g. professional position, industry). It is not possible for us to draw conclusions about individual users or access individual user profiles.
In addition, we can also search for suitable candidates for vacancies based on certain characteristics (e.g. current position, skills, professional experience, salary expectations). In this way, we can be shown concrete LinkedIn profiles which we can contact directly.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via LinkedIn within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that LinkedIn may transfer personal data to the USA. LinkedIn obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, LinkedIn assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
On our XING page, we inform you about career prospects with us and you can contact us directly.
Personal user data is processed by New Work SE, Am Strandkai 1, 20457 Hamburg (in the following: “XING”). You can find XING’s privacy policy at: https://privacy.xing.com/en
The purpose pursued by us in processing your data on our profile page on Xing is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
We use the “Recruiter Insights” function from XING. This enables us to find suitable candidates for vacancies based on certain targets (e.g. current position, skills, professional experience, salary expectations) and to contact them directly. The categories of data processed may include all the information provided by the user on his or her own profile page. In addition, statistical – i.e. anonymised – evaluation functions of “Recruiter Insights” enable us to measure the effectiveness of our candidate search, e.g. with the help of information on how candidates were included in our applicant pool (i.e. via job advertisements, projects, recommendations or other means) or on the response rate.
XING users can influence the extent to which their user behaviour may be recorded when visiting our XING site under the settings for advertising preferences. Further options are offered by the XING settings or the form for the right to object. The processing of information by means of the cookie used by XING can also be prevented by not allowing cookies from third-party providers or those from XING in your own browser settings.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via XING within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that XING may transfer personal data to the USA. XING obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, XING assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below: